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FAQs

Frequently Asked Questions

If you're looking to further your understanding of what TECHNOGLEAM have to offer - you'll find answers here! We want to make sure you are armed with all the details and information you need to choose the website developer who is right for you!

We'll cover some questions that are commonly asked about our custom website development and design, our shopping cart and online portal, and even get into some technical jargon - such as our server security and space.

We've divided these topics into sections to help you locate the information that most interests you.

Questions

Website a new sales channel to your business which works 24 hours a day 7 days week irrespective of whether you are on vacation or busy with something. When you open an office or showroom, did you do all of the interior decoration by yourself or someone with no-brand? I am sure you spend a lot of resources and got it done in the right way by highly qualified professionals. You did that because that office/ showroom is the one that gets customers or sends them away. No matter how great products or services that you have, that office or showroom is very important. Isn't it? Note that, you have some people working in that office or showroom to interact with customers whereas, on the website, it has to do on its own without a live person in the website, since it is virtual showroom or sales office. Just imagine how many efforts your salesperson puts to convince the customer about your products and services, which the website has to do by itself without any human presence which indicates how much responsibility a website has and how important it is for your business. Do you really want such a highly important task for your business, which is the heart of your complete internet sales channel for the whole world which should work 24 hours a day 365 days a year, get it done by a fresh college graduate or freelancer? Even though I am highly a qualified professional with noted experience in these services, I did not do projects myself, rather our office did it by taking it as if it is a customer project and by going through all the standards and our company strict quality control process, because it is important to our business. A website is an image you present to the Internet world. Either it brings more customers or even turns them away forever based on what and how you present it to the customer. If you think you have a great brand offline and can afford to have any kind of website, you are wrong. Having a great brand offline and lousy website will turn away the smart customers who use the latest technology. They not only skip buying via your website since they know that you are not competitive in using latest technology effectively, but they may also turn away from buying offline thinking you are still using ages-old technology in all aspects of your company operations or they think you are technophobia When you hire Technogleam, you can peacefully focus on your core business while leaving your online business strategy to the experts.
Yes, you can do it yourself or get it done in-house if you feel you are able to accomplish the things listed here on getting successful on the Internet. However, we strongly suggest enlisting the talents of a professional. Your Website is your "24x7 salesperson to the whole world.” It is the only persuasive element of your website. Website content—if written properly—is what reaches your customers on a personal level and shows them how you are the solution to their problems. Words are our sole source of communication. They trigger our emotions and are the defining factor in most of our decisions (especially our buying decisions). A professional copywriter understands how to blend emotion, the communication style of your target customer, and the details and facts about your business into a harmonic flow that is well received by your clients and triggers a desire to buy. In addition, if good search engine positioning is of importance to you, you need to realize that the selection of effective keywords and delicate balance of keyword saturation in your copy is absolutely vital to success.
It varies from website to website based on the requirement. In the initial consultation, we will provide you the timeline estimates for your project. If you have the content for your site written before the design process begins, it will help in completing the project quickly. Content should be in electronic format. Not having your copy completed before the design process can significantly delay the completion of your website.
Once you place the web design order, the customer service representative will be in touch you. Project Manager for your project also will also work with you closely. The account executive will be in contact with you all the time.
We completely guarantee our design work. After viewing the initial draft(s), if you are not satisfied and we offer revisions based on your feedback. Please note that all the work done by us until that point is owned by us and you cannot use it in any manner without our explicit permission.
Yes, if you go for a dynamic site then you can but if you go for a static site then any type of changes in your website can be made my designer only.
We receive 50% of your estimated total as a deposit prior to beginning work. We accept check, online transfer to our bank account and rest after completion of the project and before launching the website.
What would depend on the goals of your web site? If you run a business website you would include as much information about your products or services that your customers would need to purchase from you. We will discuss with you in detail about this and guide you at the time of signing up for services.
Page layout is the geometry of a page. It will help us to define how many regions will appear and how they are visually organized.
We can integrate the most common payment gateways (pay u money, pay u biz, ccavenue, PayPal) on your eCommerce websites, however, you might have a specific request and it might take some time to study that specific case. We are open to discuss with you and help you during the integration process. It may impact the amount of time we initially defined at the start of the project.
Websites are very flexible. What you start with can change and evolve as you need or want. A website is not like purchasing printed material where once it is printed you are stuck with it as it is. Your website can change any time you want. You can change anything from the text content to the overall design, or add a new feature to your existing website any time you choose. Keep your visitors interested in returning by keeping the information on your website current and changing the website to include new information.
A static website is one that is written in HTML only. Each page is a separate document and there is no database that it draws on. What this means functionally is that the only way to edit the site is to go into each page and edit the HTML - so you have to contact the developer for any kind of changes in your website. A dynamic website is written using more complex code and can do a lot more. For instance, we can make an area where you can log in and change various parts of the website, such as adding information or products or changing existing products. eCommerce websites, news websites are some examples of dynamic websites. This is because each page is constructed based on the information in a database, and the information in that database can be changed via another interface. Dynamic websites can reduce ongoing maintenance costs if you don't want to change things yourself with a web page editor or with the HTML. They usually cost more to develop, as they require more complex coding and a content management utility needs to be developed to help you manage your website information. Another benefit of dynamic websites is that they allow you to change only the content of the website and not the design, so you will not be able to accidentally break the visual style of the website. They have other benefits when websites start to get very large, as they make data management much more efficient and your website more expandable. Many clients do a combination, having some dynamic areas such as a product catalog where they have to change information or pictures regularly, and leave other pages such as contact information as static pages.
In order to design and format your Website, we need you to provide us with the following before starting. Additional things such as PowerPoint presentations, video files, articles, soft copy of forms for downloading are optional and can be incorporated if you have them. Logo Again, we can always use your existing literature to work from. Usually, the logos on brochures, letterhead, etc. are more than adequate. If you have your logo in electronic file format, such as .GIF or .JPG or .PNG or .PSD or .TIF format. If you do not have one, we can design one for you. Text or Content If you have (or can get) the text-based information you want on your site in electronic file format, we prefer it this way. Acceptable file formats are .TXT, .WRI, .DOC, .RTF, .XLS, .SXW, .ODT, .WPD (Word Perfect), .HTML, .SXC, .ODS. Our next preference is to scan text from a printed page. Handwritten text is strongly discouraged (and there would be additional fee). If you do not have any existing content, please get it written by a content writer/copywriter, which you can use in your brochures as well. Photos Remember that the World Wide Web is a visual medium. If you have photos of your products, services, place of business or even yourself, we will include them. If you have soft copies in .GIF or .JPG or .PNG or .PSD or .TIF format, that is great. Instead, if you have actual photos, we will scan and resize and optimize them for you and include them. If you do not have printed photos, but have photo negatives, we can scan them as well. If you do not have any photos, but have them in your brochures, pamphlets, catalogs, etc. we will scan them even though their quality won't be as great as the previous options. If you do not even have brochures, pamphlets, catalogs, and if you are located in India, we can send our digital photographer to take digital photographs. Word Description & Keywords Most Web surfers use WWW search engines and directories to find your web site. These search sites use either a description or keywords in their search. Your description should include the words or phrases that someone might use to search for your business/ products/ services. You can submit as many keywords that you can think of. Remember these are words someone might use to try and find your site (i.e., bed & breakfast, or car repairs, etc.), so think of yourself as a potential visitor to your web site. We will help you in deciding those keywords.
Absolutely! we can study your current website, analyze it, discuss your goals, and redesign your website according to your requests.
No, it is not required to host with us. Typically we recommend that our clients host with us because we have standardized our servers to handle all of the services that may be needed for the project deployment. Majority of our clients to host with us and very few choose to keep their existing hosting companies. We will work with you in any scenario.
If you really want to have, it can be done, but we strongly discourage these pages. They’re both outdated and redundant. People simply click on the 'skip intro' button or get frustrated that there’s an extra step before they can see your website. It’s far better to have a Flash header or have a Flash intro incorporated in the home page. One more reason not to have them is because of search engines. The content of the home page is very important. Search engines calculate how deep each page is from the home page, the deeper the pages are the lower the rank is. By having Splash or Entry page, basically, you are pushing every single page on the website one level deep for absolutely no valid business reason.
The site needs to be marketed on an ongoing basis. Fresh information also needs to be put into the site to keep it up-to-date and interesting. If you sign-up for the maintenance contract, we will update the website as and when it is needed and content is provided by you. You also need to monitor the website traffic, analyze the keywords that are being used to reach your website, where and what time of the day the traffic is good or bad and act on it to improve them. You need to monitor any emails or requests that are generated by the visitors of your website and reply to them as soon as possible. Early replies get a good image of your business. Ongoing Costs Website hosting, email hosting, and the domain registration renewals are the minimum annual costs for any website. If it is an e-commerce website which accepts data via secure forms, you need to renew SSL certificate on a yearly basis, unless you purchase it for multiple years. If your website is very popular and exceeds the allocated bandwidth, there may be additional bandwidth fee. Some website owners prefer to market their site more proactively, make regular updates, send email newsletters, etc. Ongoing costs depend on exactly how you wish to use your website.
This can vary depending on things such as how big the website is (number of pages) and the features and functionality that is included in the website. We have so many packages you can pick any one from them.
Yes, using responsive design we ensure our sites work on all devices, including desktops, laptops, tablets, and mobiles.
Yes, We do we have specialized android app developer.
Sure thing - our content management system can build and host your online store, and we can set up all of the security necessary to ensure your customers' details remain safe and secure.
A content management system (CMS) enables you to maintain the content on your website without any additional software our technical skill. When using a CMS, you can add new pages, upload images and be in full control of your site - all you need is a web browser and an internet connection.
Yes, we provide all our clients with training on maintaining their website via the CMS.
The short answer - yes - however it does depend on the systems that you are currently using. The best way to find out for sure is to give us a call to have a chat about what you're wanting to do.
Yes, we sure can. Our skilled designers are not only brilliant at producing great looking websites, but they can design a unique logo for your business too.
No. Our talented team of designers, developers, copywriters, and strategists are all in Here in Siliguri Office.
Our diligent work will certainly result in improvements but we don't guarantee that your website will reach a particular position on any search engine. We do guarantee to work closely with you to develop a successful search engine optimization (SEO)strategy for your business. Although we employ a proven method of website optimization, each site presents its own unique set of challenges and opportunities for long term success. We do promise that we will not engage in SEO practices that violate search engine webmaster guidelines for honest and ethical standards. We do promise that you will receive the very best in customer service. A real person is available for you to talk to, and your phone calls and emails will be promptly returned.
Comprehensive search engine optimization (SEO) work is a process that typically takes several months. The factors that influence the speed that your site advances in the rankings include the age of your site, the existing quality of the website and how it is optimized, your competition, and the skill of the firm who is optimizing your site. That said, you should see positive change in your rankings within the first month. We have helped clients with brand new websites rank on the first page of Google for competitive keywords within two to three months.
We have three major marketing packages: Startup, Business, Enterprise. Please contact us for more specific information about our prices. While most of our clients receive the services they need from one of our packages, our marketing packages and services are fully customizable.
Yes, your website hosting package comes with at least three email accounts. We will help you figure out the best way to handle processing your business emails, whether it's setting up new accounts, or forwarding your emails to your current address.
If you are in AMC(Annual Maintenance Contract) then we don’t charge anything. But if you are not in AMC then you have to pay for any type of changes but it depends on the type of work.
You will get 12 times changes per year in your website its may be contented may be page updates but the layout of the website changes is not is AMC. If you want to change the layout then you have to pay extra.